​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Service Updates

Regional rail services staged return to full timetable

Long distance travel services will increase from Friday, 3 July in a staged return to full timetable, with most services to be running from Monday 13 July. Find out more about these changes at Disruption status information.​

​To see services impacted by Major Disruption or Planned Maintenance use the tabs below to select the relevant service and date.​​​​

​Travel disruptions​​​​

If your rail service is significantly delayed or impacted, our team will contact you via the mobile number provided to us at the time of booking. If we contact, you via phone call we will call from +61 7 2145 9700. We recommend saving this number in your phone, this will ensure your device recognises it as a trusted number and will make it easier for you to identify us if we call or send an SMS.​

An SMS is sent from QR_Travel briefly detailing your journey and the disruption/delay details. A link will also be included that is safe for you to click on to find out more. To view an example SMS or find more information around service disruptions including alternative travel and refunds please visit our Disruptions frequently asked questions​.​